Submit a deletion request
- Email admin@zamapp.app from the email address associated with your ZAM account where possible.
- Use the subject ZAM account deletion request.
- Provide the organization name and account email needed to locate the account. Do not send your password, access token, recovery code, civil identifier, visitor record, or confidential operational content.
- If your organization manages the account, also contact its ZAM administrator or privacy contact.
What happens next
We will acknowledge the request, verify that the requester is authorized, identify whether ZAM or the customer organization controls the relevant information, and process the request according to applicable law and the organization’s documented instructions.
Where ZAM controls the account information, active sessions and device registrations will be revoked and eligible account information will be deleted or irreversibly de-identified. Where an organization controls the information, we will coordinate with or refer the request to that organization.
Information that may be retained
Limited information may be retained where required for legal obligations, security, fraud prevention, dispute resolution, contractual records, or the integrity of auditable operational history. Organization-controlled schedules, access events, handovers, approvals, and similar records may be archived or de-identified instead of physically removed where lawful retention or append-only integrity applies.
Local and demonstration information
Local Mode information is stored on the device. Use the application’s reset or deletion controls, or remove the application and its local data through the operating system. The synthetic Demo Workspace can be restored with Reset Demo and is isolated from user-created local organizations.
Questions
Read the Privacy Policy or contact admin@zamapp.app.